Frequently Asked Questions

Find answers to Frequently Asked Questions about Urnex Professional products.
Why is machine maintenance important?
Why do I need to clean and descale?
How often should I clean my commercial brewer?
How often should I clean my commercial espresso machine?
What is Grindz™ Grinder Cleaner, who developed it and why?
How was Grindz™ Grinder Cleaner tested?
How often should I clean my Grinder?
Why is Grindz™ more effective than rice for my grinder?
Can I use Grindz™ on a fully automatic espresso machine?
How does Grindz™ Grinder Cleaner work?
Is Grindz™ Grinder Cleaner a chemical?
How do I use Grindz™ Grinder Cleaner?
What happens if I use a setting other than medium with Grindz™ Grinder Cleaner?
Will Grindz™ Grinder Cleaner remove flavored coffee oil?
Why should I use Grindz™ Grinder Cleaner regularly?
When I use Grindz™ Grinder Cleaner, I am left with a lot of white dusty particles in my doser. How do I get this out?
How should Grindz™ Grinder Cleaner be stored?
Is Grindz™ a concern for those with gluten allergies?
What ingredients are used in your products? Are SDS pages available?
Are Urnex® products hazardous?
What is the shelf life of Urnex Products?
What are the different types of tablets offered by Urnex?